How to offer competitive prices while using honest estimates for
the development of learning materials.
Q. How can I win any business when I can't adjust
my prices by fudging my estimates, it's a very competitive market
out there?
A. You should be honest with yourself when you
estimate of the number of hours or days required to do a job. You
may or may not tell the client what this estimate of work effort
is. I think you should tell the client because this makes the client
aware of the true effort required to produce the product, but many
people feel that they don't want the client knowing that much about
the project.
I have found that it is easier if you are open about the work effort
up front, because the client can then feel that they know what they
are paying for. Lying about the work effort or proceeding without
any true understanding of the work effort only results in tears
and bankruptcy.
Often honest estimating may lose you the first tender, but you
may win the second as the client has experienced the pain of having
a low-bidding vendor produce a poor quality product to reduce costs
or abandon the project before completion.
Anyway, I recommend that you honestly estimate the work effort
and then decide what price will be competitive.
Here are five ways to price competitively while maintaining honest
estimates.
1. Decompress the timeline. Compressed project
timelines always lead to larger teams of workers, and that leads
to your having to add to your estimates the extra coordination time
required by large teams. Stretch the timeline out and you can reduce
the team size and eliminate some of the estimated coordination time.
2. Simplify the product. You might be able to
simplify the product features while still maintaining the product
effectiveness. If you can do this, your estimated work effort will
be reduced, and thus your quoted price can be reduced. You will
need to discuss this with your prospective client and you should
carefully describe the proposed changes in your tender documents.
3. Simplify the process. You can investigate ways
to do the work steps that are required to produce the product more
efficiently while producing the required product. This will reduce
the work effort.
Automation of software production can often give you a competitive
edge through this type of reduction of work effort, but beware
that you are not proposing something so new that you are put on
the bleeding edge, rather than the leading edge (see previous
pages).
4. Leverage skills. If a large project team is
required, you can sometimes leverage the skills of experienced staff
with a percentage of inexperienced staff who will work at a cheaper
rate. With some of the work effort priced at a lower rate, your
overall price might be lower.
Be careful with a leveraging strategy, because learning curves
can be expensive, and this approach implies that your estimated
work effort is already raised by time added for coordination of
a large team. Training requirements will further increase the estimated
work effort. Still, a lower cost for part of the team can often
offset the extra training time required.
5. Take a percentage write-off. Every project
has a built-in profit, or you won't be in business for long. If
the project is offering other benefits to you such as an introduction
to a client who has many future projects to award, or the opportunity
to develop a credential in a new market niche, you may want to take
less profit, thus offering a reduced price.
Your initial efforts in honestly estimating the work effort will
enable you to use this strategy with less risk, as you are confident
that you are less likely to have unexpected cost overruns that
would eat up the remaining profit. You have estimated for all
of that in your initial contingency estimates (see previous pages).
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