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A Design of Electronic Performance Support Systems.

Sheu, Feng-Ru

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Abstract: The project described in this paper, representing the initial phases of a one-year on-going project, was organized to build a supportive environment for Instructional Systems Technology (IST) doctoral students at Indiana University-Bloomington to help them prepare for the Qualifying exams. An overview is provided of steps taken to create an electronic performance support system (EPSS) prototype for the IST doctoral students. The aim was to improve productivity by honing the skills and tools they need and providing a supportive environment where students can collaborate and seek advice from each other during preparation. During the process, the concepts of information, collaboration technology, learning and work style, tools and management became important in building the support system. The perspective of socio-technical design, knowledge management, and human approach were applied throughout the process. This paper covers the process of designing the system, including designing principles and rapid prototyping, EPSS prototype and knowledge management, and lessons learned. (Contains 12 references and 5 figures.) (AEF)

Title: A Design of Electronic Performance Support Systems.
Author: Sheu, Feng-Ru
Note: In: Annual Proceedings of Selected Research and Development Papers Presented at the National Convention of the Association for Educational Communications and Technology (23rd, Denver, CO, October 25-28, 2000). Volumes 1-2; see IR 020 712.
Page Length: 12
Publication Year: 2000
Document Type: Project Description (141); Conference Paper (150)
Target Audience: Administrators and Practitioners
ERIC Identifier: ED455807
Clearinghouse Identifier: IR020763